Frequently Asked Questions

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  1. Can you help me contact [some company]? You can submit a request here.

  2. How can I get to an operator in the USA vs. someone in India? Be polite, ask the rep their name, tell them you are having difficulty understanding them (be polite!) and ask them to be connected to a second level manager who are usually in the USA or better trained with American accents.
  3. How can I help? I am looking for serious volunteers to edit the cheat sheet.

  4. Did you know that [some tip] will usually get to a human? See common cheats here.

  5. How about cheats outside the USA? See UK and plans for other countries.

  6. Where are the cheats other people suggested? See the master database; click on one of the "Views" such as US All or UK All.
  7. Can I republish the IVR Cheat Sheet? Sure, see copyright info.

  8. The list is great; can you help me with another project? Sorry, I'm too busy at Kayak.com.

  9. How can I learn more? See more info and/or consider joining my newsletter.

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The IVR Cheat Sheet™ is Copyright 2006 by Paul English.