Bank of America (High Street, Boston MA) just called to ask for my social security number as they forgot to ask for it when I had been there for a recent transaction. And they expected me to take that call, believe it was them, and tell them my social security number over the phone? I wanted to ask the guy 10 questions to first prove *his* identity, but instead I said I'd call back. Too bad Bank of America makes it about impossible to connect to an actual branch over the phone.