Yesterday I gave the keynote presentation to about a thousand phone and speech technology industry folks at SpeechTEK in NYC. It was fun; most of these folks have hated me for the past year for my gethuman "rage against the machine" project, but my talk was well received.

I recently wrote up a new proposal for how phone systems should work, and am designing a new gethuman "earcon"-- an auditory signal-- a brief set of tones that companies can play at the start of their phone system to alert callers that the phone system is gethuman compliant. Microsoft and Nuance (a leading voice technology company) have both backed the new gethuman standard and each issues press releases about this today.

I gave the Wall Street Journal an exclusive. See also Microsoft's press release.

For more info, check out the updated gethuman.com website. ¶8:00 AM; digg